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Resident And Family Meetings And Forums

At both our Fulham and Seaton facilities, we hold bi-monthly (every two months) Resident & Family Meetings on the last Friday of the nominated months.

 

news - resident and family meetings and forums

These are two way meetings and enable St Hilarion staff to advise residents and their families of important information, such as forthcoming outings and new policy statements, while similarly, there is the opportunity for residents and their families to provide feedback to our staff and management so that we are able to respond to concerns, listen to suggestions and more generally, maintain an on-going dialogue within the community.

We maintain an "open door" policy with our residents and their families and encourage on-going cooperation and information exchange to foster a friendly and interactive environment. This is in keeping with our philosophy of encouraging mutual respect with a view to encouraging continuous improvement across all areas of the organisation.

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